At Electropoint Kenya, we offer a wide range of electronics, including TVs, mobile phones, laptops, fridges, cookers, and other home appliances. We source top-quality products from trusted brands to ensure the best experience for our customers.

You can place an order directly on our website or by contacting us via phone or email. Once your order is confirmed, we will process it and notify you about the shipping details.

Shipping charges depend on your location. Delivery fees will be calculated at checkout before finalizing your purchase.

• Nairobi: 1-3 business days
• Other locations in Kenya: 5-7 business days
  Please note that delivery times may vary based on your location.

Once your order is dispatched, you will receive a tracking number via email or SMS, which you can use to track your shipment.

Yes, we offer a 7-day return policy for products that are in their original condition and packaging. If you wish to return a product, please contact our customer service team at info@electropoint.co.ke or call +254740958361 for assistance.

Yes, many of the products we sell come with manufacturer warranties. The specific warranty details will be provided with your product upon delivery. For warranty claims, please contact our customer service team.

We accept payments via mobile money (M-Pesa), bank transfers, and credit/debit cards. You can select your preferred payment method during checkout.