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At Electropoint Kenya, we strive to provide efficient and reliable delivery services. All orders are processed and shipped within 1-3 business days, depending on the location. Deliveries within Nairobi will be made within 1-3 days, while deliveries to other areas in Kenya may take up to 7 business days. If you are not completely satisfied with your purchase, we offer a 7-day return policy. Items must be in their original condition and packaging. To initiate a return, please contact our customer service team at info@electropoint.co.ke or call +254740958361. Please note that shipping fees are non-refundable, and return shipping is the responsibility of the customer unless the product is defective or damaged upon arrival.

At Electropoint Kenya, we aim to ensure a seamless shopping experience with fast and reliable shipping. We offer delivery within Nairobi and across all regions of Kenya.

• Processing Time: All orders are processed within 1-3 business days.
• Delivery Time:
  • Nairobi: Deliveries are made within 1-3 business days.
  • Other Locations in Kenya: Deliveries are completed within 5-7 business days.
• Shipping Fees: Shipping charges will be calculated at checkout based on your delivery location.

For any questions or further assistance regarding your order, please contact us at info@electropoint.co.ke or call +254740958361. Thank you for shopping with us!